Your privacy is important to us and our corporate affiliates (collectively "QLOTHÈ"). This Policy explains how QLOTHÈ collects, uses, discloses, and retains your information.
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address.
How QLOTHÈ Collects Your Personal Information — You may be asked to voluntarily provide your personal information to QLOTHÈ anytime you are in contact with QLOTHÈ, including when you purchase products or services from QLOTHÈ through retail stores, or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of QLOTHÈ's websites.
For example, when you purchase products or services from QLOTHÈ (including at an QLOTHÈ retail store, or through an QLOTHÈ website), when you create or manage an account with QLOTHÈ (including a user account for an QLOTHÈ website), when you send us an e-mail, when you register, or subscribe for QLOTHÈ's newsletters or promotions, or participate in QLOTHÈ's promotions, sweepstakes, contests, or surveys, and when you contact QLOTHÈ's Customer Care, QLOTHÈ (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, QLOTHÈ may retain your purchase history from both retail stores and QLOTHÈ's websites.
You might also provide QLOTHÈ with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from QLOTHÈ's websites. Please ensure that you have the consent of other persons before you provide their personal information to QLOTHÈ.
How QLOTHÈ Uses Your Personal Information — QLOTHÈ uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of QLOTHÈ's products and services and to provide you with Customer Care services, (b) to provide you with information regarding QLOTHÈ's announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer QLOTHÈ's relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve QLOTHÈ's products, services, and advertising.
QLOTHÈ may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with QLOTHÈ and your use of QLOTHÈ's websites and services.
QLOTHÈ may combine your personal information collected through various sources, including information collected at QLOTHÈ's retail stores and through QLOTHÈ's websites, and information obtained from other sources.
QLOTHÈ also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
QLOTHÈ may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
QLOTHÈ's websites, online services, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists QLOTHÈ to improve products and services, advertising, customer communications and the shopping experience.
For example, QLOTHÈ may use information collected through cookies and similar technologies to recognize the user of QLOTHÈ's websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of QLOTHÈ's websites.
The foregoing information may be collected directly by QLOTHÈ or by its third party service providers.
Third Party Analytics or Ad Serving Services
Social Networking and Similar Situations
Disclosure of Personal Information
For example, QLOTHÈ engages service providers to help operate QLOTHÈ's websites, advertising, and e-mail services and to analyze information collected through the websites, advertising, and e-mail (including through cookies and other similar technologies).
For example, QLOTHÈ may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention, and prosecution of activities that QLOTHÈ reasonably believes to be unlawful or fraudulent (including activities at QLOTHÈ's retail stores or websites), and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
Retention, Location, and Protection of Personal Information
QLOTHÈ employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While QLOTHÈ uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, QLOTHÈ cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help QLOTHÈ maintain the accuracy and completeness of your information (including your QLOTHÈ website account information) by notifying QLOTHÈ of any changes to your personal information. You may update your QLOTHÈ website account information through QLOTHÈ's websites.
You may request access to your personal information and information about QLOTHÈ's collection, use, disclosure, and retention of that information by sending your request to QLOTHÈ's Customer Care at the email noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Employment — QLOTHÈ may use and disclose your personal information to administer and process your application for employment with QLOTHÈ and related matters.
Unsubscribing to Marketing Provided by Third Parties
From time to time QLOTHÈ may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information QLOTHÈ received from you offline and online. If you do not want QLOTHÈ to share your personal information with third parties for their marketing purposes you may notify us in writing at Customer Care - #03-364, Ubi Road 1, S408700 or by contacting us at firstname.lastname@example.org. Please follow the instructions provided to you by third parties to unsubscribe from their messages.
We are a Singapore company and your personally identifiable information submitted by you through our websites is collected and maintained in the Singapore and other countries, regardless of the geographic location or country where the information originated. If you do not consent to your personally identifiable information being collected and maintained in the Singapore and other countries, then you should not enter such information through our websites.
This website may be accessed by users in countries outside of Singapore. QLOTHÈ makes no representations or warranties thatqlothe.comis appropriate or available for use in countries outside of the Singapore (such as laws relating to default cookie settings)